My shop is unfortunately still temporarily closed while we set up our lives in a new state. Thank you for your patience. In the meanwhile if you have any questions or you are an established customer in need of something you can contact me here through the 'contact' section of my site or you can email me: [email protected]
- ORDER PROCESSING:
I now live in a much more rural area where the post office is 30 minutes away in good weather when the roads are passable. As a result, I now only go to the post office once per week to mail orders. In general, I will be shipping your order by 7-days from your order date. If you have any questions you can message me through the 'contact' section of my site here or email me.
All orders totaling $100 or more ship FREE of cost. I ship via USPS First Class Mail or Priority Mail depending upon the weight of your order. When I ship your order you will receive a shipping notification with the tracking number so you can keep track of its whereabouts on its journey to you. PLEASE keep in mind that once your order is placed there is my processing time AND the USPS shipping time to consider. You can message me to check my timeframe if you have time concerns.
- EXCHANGES | RETURNS:
Something amiss? Due to the personal nature of my products I can not accept returns or exchanges because I can not resell them once they have been opened. However, if there seems to be a problem with your order please contact me about it as soon as you are aware of it so I can start working on a solution. If you can take a picture of it to show me it may help me to decide how to rectify the situation more quickly, especially if I might need to involve the postal service.
This site of mine does not offer a review section like etsy has but you can read my etsy shop reviews here if you want to know my track record: Click here!
- ALCOHOL EXTRACTS:
For the most part I work with 100 proof non-GMO, gluten-free Vodka for making my alcohol extracts, more commonly known as tinctures. It contains 50% alcohol and 50% water which extracts both the alcohol soluble and water soluble properties of plant matter. It also makes my alcohol extracts ready to be taken straight from the dropper--under the tongue--for quick delivery when needed. And they can also be diluted in a 'shot' of water or other beverage if preferred.
I do not offer wholesale because I truly am a small batch shop and only have so much of everything.
Thank you for choosing Moon Flower Alchemy for some of your handcrafted herbal needs!
☮ Bonnie Kay
☾~✿~ Be a reflection of the Beauty and Magic of Nature ~✿~☽